English Essentials II: Unit II: Business Correspondence

Letter Seeking Clarification

Letters seeking clarification are usually written as a follow-up, in case of any doubt regarding the details, discounts, validity period etc., before a firm order is placed.

LETTER SEEKING CLARIFICATION


Explanation:

Letters seeking clarification are usually written as a follow-up, in case of any doubt regarding the details, discounts, validity period etc., before a firm order is placed. It will be more effective if the subject and reference to the earlier correspondence are clearly mentioned in this letter. Letter seeking clarification should be written clearly and specifically in order to get the required information. Some useful expressions to seek clarification are:

• Could you please clarify...

• Would you be kind enough to inform us...

• We would like you to give the following details regarding...

• We should be glad if you would clarify...

 

Example :

Imagine that you have received the quotation from Danish Technologies Pvt. Ltd., But you have certain doubts in the quotation letter. Draft a letter to the Sales Manager, seeking clarification.

NIRMAL FOUNDATIONS PVT. LTD.

57, Ponnu Complex, East Vadi Street, Chennai-600 062.

05 March 2026

 

Sathish Joshua

The Purchase Officer

 

The Sales Manager

Danish Technologies Pvt. Ltd

Anna Salai

Chennai-600 002.

 

Dear Sir/Madam,

Sub: Seeking clarification - Reg.

Ref: 1. Our letter No. JN/47-2008

2. Quotation No. M/52 dated 26 February 2026

Thank you for your letter of 26th February enclosing the quotation and the latest catalogue. We are happy to place an order with you. However, we need some clarification.

In your quotation letter, the packing and forwarding charges are not mentioned separately as we had requested for. We would like to know whether the price quoted is inclusive of these charges or not. Also, we would like to know whether any discount is given if we pay in cash.

We would be grateful if you could clarify these, at the earliest, so that we can place the order. Your prompt reply would be appreciated.

Yours truly,

(sign)

Sathish Joshua

The Purchase Officer

 

Exercise :

Imagine that you have received the quotation from LINEX systems, 125, Mount Road, Chennai-600 002, for the language lab equipment. But the details regarding the mode and cost of delivery were not mentioned in the letter. Write a letter seeking clarification for the above details.

 

English Essentials II: Unit II: Business Correspondence : Tag: English : - Letter Seeking Clarification


English Essentials II: Unit II: Business Correspondence



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